Help & Support

Answers to common questions, ways to reach us, and quick links to manage your account and privacy.

Email our team

Send us a note and we'll get back to you. We typically reply within 1–2 business days.

support@youcodetech.com

Privacy & data

For data requests, contact our DPO:

dpo@youcodetech.com

Self-service

Deactivate account

Start the deactivation flow from the web.

Privacy / data request

Access, export, correct, or delete your data.

Read how we collect, use, and protect data.

Frequently asked questions

Tap a question to expand the answer.

I didn't receive my OTP / SMS code.

Codes usually arrive within a few seconds. If yours hasn't: wait the full 60-second timer, then tap Resend. Check that you entered the correct +63 number, that you have signal, and that your inbox isn't full. Codes expire after 5 minutes, and after 3 wrong attempts the code locks — just request a fresh one. Still nothing? Email support@youcodetech.com.

How do I sign up or sign in?

How do I switch or add a device?

What's the difference between deactivating and deleting my account?

How do I get a copy of, or delete, my data?

Is my data private?

Still stuck? Email support@youcodetech.com and we'll help you out.

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